Essential Duties and Responsibilities

• Administrative duties such as filing, scanning and copying
• Legal tasks such as e-filings and proofs of service
• Client communication and answering/directing client calls
• Scheduling virtual hearings for attorneys when necessary
• Other responsibilities and projects, as assigned

Qualifications

• Ability to fluently read, write and speak English
• Ability to type at least 65 words per minute
• Knowledge of civil courts and filing requirements
• Ability to assume full responsibility for certain tasks and projects
• Strong communication and interpersonal skills
• Strong organizational skills
• Thorough knowledge of computer software including Windows, Microsoft Office applications, Adobe Acrobat, etc.
• Ability to work independently and as a member of team
• Ability to multitask and meet deadlines in a fast paced office environment

Education and Experience

• Bachelor’s degree preferred
• Relevant law office experience required, litigation experience preferred (1-2 years)

This position is hybrid.

Essential Duties and Responsibilities

• Answer, direct and screen incoming potential client calls
• Consistently monitor and respond to online inquiries
• Assess and qualify leads
• Input tracking of leads into CRM system
• Assist attorneys in collecting appropriate documentation to qualify leads
• Schedule calls with qualified leads and supervising attorneys
• Perform follow up communications with qualified leads
• Assist with new client checklists and opening up new clients in our client management system
• Run conflict checks for potential clients through CRM system and firm’s other databases
• Act as a back up to the receptionist by screening and directing other phone calls
• Other administrative responsibilities, overflow work and projects, as assigned

Qualifications

• Must have a professional, pleasant and outgoing personality and demeanor
• Ability to maintain professional phone etiquette
• Ability to multi-task in a fast-paced environment and stay focused while maintaining a high degree of accuracy with repetitive tasks
• Strong interpersonal and written communication skills
• Must possess extreme attention to detail and strong organizational skills
• Ability to work independently and as a member of a team
• Ability to multitask and meet deadlines in a fast-paced office environment
• Extremely technologically savvy and able to pick up and utilize new software
• Familiarity with Windows, Microsoft and Adobe Acrobat

Education and Experience

• Bachelor’s degree preferred
• Professional law office experience preferred
• Spanish speaking a plus

This position is hybrid or open to fully remote for the right candidate.

Essential Duties and Responsibilities

• Invoice processing and coordination with bookkeepers
• Ensuring client-related advances are properly billed back to clients and reviewed monthly prior to sending out client invoices
• Processing outgoing manual checks, wires and bill.com payments, and stop payments as needed
• Review monthly credit card statements and ensure corresponding receipts are saved
• Process monthly employee expense reports
• Maintain vendor accounts while staying in compliance with firm policies and procedures
• Responsible for vendor communication and collecting W-9 forms
• Assist bookkeepers with year-end 1099 process
• Assist with billing duties stemming from offboarding of clients, including processing client refunds and trust distributions
• Process attorney referral payments
• Follow up on uncashed checks and process unclaimed funds
• Reconcile monthly insurance and other vendor invoices
• Backup and assist on some Accounts Receivable and other billing duties
• Other responsibilities and projects, as assigned

Qualifications

• Ability to assume full responsibility for certain tasks and projects
• Strong communication and interpersonal skills
• Must possess extreme attention to detail and strong organizational skills
• Thorough knowledge of Windows, Microsoft Office applications, Adobe Acrobat, etc.
• Ability to work independently and as a member of team
• Ability to multitask and meet deadlines in a fast-paced office environment 

Education and Experience

• Bachelor’s Degree preferred
• Professional office setting experience required
• Law office and/or billing department experience required 

This position is hybrid or open to fully remote for the right candidate.